Say It with Backbone... Not Bite: Assertiveness Skills
for Success
Are you secretly afraid that you come on too strong or are perceived as a doormat? Would you like to be seen as confident, trustworthy and professional?
Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so you can be a positive role model to those you work with and for. Assertive communication is the key. And, assertive communication is a choice—one every professional can master.
Please join us for...
Say It with Backbone... Not Bite:
Assertiveness Skills
for Success
Thursday, August 16, 2012—12 PM Pacific
Can't make the live call? Don't worry! You'll receive the complete audio recording free.
Learn what assertiveness is and what it is not
- Discover the difference between passive, aggressive, and assertive communication.
- Learn why assertiveness is the best choice in most professional situations.
- Avoid the pitfalls and perils of passive-aggressiveness (and what to say when others are passive-aggressive to you!)
- Learn that assertiveness requires confidence and competence—and how to enhance both.
- How to avoid "stockpiling" or "ignoring issues in hopes that they will go away."
Master assertive "language patterns" that can enhance your success in a variety of challenging situations
- Discover how to say “no” and not feel guilty while still coming across as a team player.
- Learn to pitch your solutions to your leader in a way that garners support using the “Three S Formula.”
- Master the art of assertive communication to take control over your time, tasks, and your day.
- Six simple secrets for assertive conversations with anyone.
Assertive communication tools to confidently handle conflict
and confrontation
- Learn your primary conflict style and how to stay assertive within that style.
- Discover the worst things to say during conflict (they will surprise you) and what to say instead.
- Smart responses to the aggressiveness of others.
- Tools to help you stay assertive, to say it with backbone... not bite, even when others are spiraling out of control.
Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:
- Working with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies.
- Serving clients such as Lockheed Martin, Allstate Insurance, Sony, The United Way, NASA, Waste Management plus many other notable organizations.
- Developing several learning programs including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System.
- Using her programs to take participants beyond theory to hands-on application for immediate results.
You'll also receive additional inclusive teleseminar materials
When you register for this teleseminar, you'll get the participant note-taking guide for use during the event and for reference post event. You'll also gain access to regular communication tools and techniques via Pamela's Words Matter blog. And, if you can't make the live call, you will get the complete audio recording for free!
Who should attend this teleseminar?
- Leaders, Managers and Supervisors
- Project Managers
- Team Leads
- Administrative Assistants
- Support Staff
- Anyone who works in a team environment
FAST—Get right down to business with no time wasted. This is a content-rich experience without fluff or filler.
CONVENIENT—Learn right at your desk. No expensive travel, no time out of the office, and no time wasted. It’s super easy and all you need is a phone. You will be sent a dial-in number and an access code. Can’t make the live call? Listen to the recording when the time is right for you.
APPLICABLE IMMEDIATELY—This experience will provide time and money saving tools to use the moment you hang up the phone.
AFFORDABLE—Priced at just $77, this is a fraction of the cost of other high-priced events or seminars. Plus, there is no additional travel expense. Ideal for multiple listeners too! *See our group rate information below.
Learn how to manage those difficult performance conversations for better team performance. Register for Pamela's live 60 minute teleseminar NOW!
Say It with Backbone... Not Bite:
Assertiveness Skills
for Success
Thursday, August 16, 2012—12 PM Pacific
Can't make the live call? Don't worry! You'll receive the complete audio recording free.
*Group registrations are ideal for multiple listeners at the same location
(one dial-in line.) If you require multiple dial-in lines for participants at different locations, please call 866-726-5388 for discounted pricing.
