It's Review Time: Communication Skills That Make the Most of Giving and Receiving Performance Feedback

Are you are a leader, manager, or supervisor? Are you responsible for the performance of others? Coaching others to success requires sophisticated communication tools. And, research reveals that most leaders dislike giving performance feedback or engaging in difficult or disciplinary conversations. If you’ve ever been tempted to ignore a performance problem in hopes that it will just go away, this program is for you.

Loaded with practical communication tools for everyone: senior level executives, parents, administrative personnel, and first time supervisors, this teleseminar will give you tools you can put to work immediately.

Please join us for...

It's Review Time: Communication Skills That Make the Most of Giving and Receiving Performance Feedback

Thursday, August 15, 2013—12 PM Pacific

Reserve your spot for this teleseminar!

Can't make the live call? Don't worry! You'll receive the complete audio recording free.

Give feedback that creates real behavior change

  • Master a feedback system that triggers cooperation, not defensiveness.
  • Learn why "constructive criticism" doesn't work and what does work instead.
  • Techniques to "prime the feedback pump" so that feedback is well received.
  • Give praise that really makes an impact.

Unlock the potential of every team member

  • Unlock the power of "future focused communication" to get results.
  • Learn that real leaders are masters of getting people to want to do what they want them to do.
  • How to gain cooperation and enhance employee engagement through better communication.

Communication techniques leaders in all walks of life use to manage performance issues and have disciplinary conversations

  • Learn powerful language patterns to engage in disciplinary conversations.
  • Stop feeding carrots to stick people.
  • Discover what to say to keep emotionally charged conversations on track and professional—no more conversations that stray far off topic.

Tools for dealing with common performance problems

  • Learn why "goat hiding" is necessary when dealing with under-achievers.
  • How to handle the chronic complainer, the wet-blanket negativist, and the excuse maker.
  • Five keys for conversations that trigger cooperation not defensiveness.

Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:

  • Working with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies.
  • Serving clients such as Lockheed Martin, Allstate Insurance, Sony, The United Way, NASA, Waste Management plus many other notable organizations.
  • Developing several learning programs including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System.
  • Using her programs to take participants beyond theory to hands-on application for immediate results.

You'll also receive additional inclusive teleseminar materials

When you register for this teleseminar, you'll get the participant note-taking guide for use during the event and for reference post event. You'll also gain access to regular communication tools and techniques via Pamela's Words Matter blog. And, if you can't make the live call, you will get the complete audio recording for free!

Who should attend this teleseminar?

  • Leaders, Managers, and Supervisors
  • Project Managers
  • Team Leads
  • Administrative Assistants
  • Support Staff
  • Anyone who works in a team environment

FAST—Get right down to business with no time wasted. This is a content-rich experience without fluff or filler.

CONVENIENT—Learn right at your desk. No expensive travel, no time out of the office, and no time wasted. It's super easy and all you need is a phone. You will be sent a dial-in number and an access code. Can’t make the live call? Listen to the recording when the time is right for you.

APPLICABLE IMMEDIATELY—This experience will provide time and money saving tools to use the moment you hang up the phone.

AFFORDABLE—Priced at just $89, this is a fraction of the cost of other high-priced events or seminars. Plus, there is no additional travel expense. Ideal for multiple listeners too! *See our group rate information below.

Make the most of every performance management conversation. Register for Pamela's live 60 minute teleseminar NOW!

It's Review Time: Communication Skills That Make the Most of Giving and Receiving Performance Feedback

Thursday, August 15, 2013—12 PM Pacific

Reserve your spot for this teleseminar!

Can't make the live call? Don't worry! You'll receive the complete audio recording free.

*Group registrations are ideal for multiple listeners at the same location
(one dial-in line.) If you require multiple dial-in lines for participants at different locations, please call 866.726.5388 for discounted pricing.