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The Administrative Assistant Advantage
April 24, 2008 1pm Pacific/4pm Eastern
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Love it or hate it, e-mail is a powerful and popular communication tool. Regardless of your job description, e-mail likely takes up a significant portion of your day. One survey suggests that the average employee will spend at least two hours of every working day reading and responding to e-mail. Many other studies suggest that e-mail overload is a source of stress, lower productivity, and miscommunication in the workplace. Savvy communicators will do all they can to have e-mail work for them, not against them. While the “brain wrinkles” below are not hard and fast rules, pondering them and how they can apply in your workplace is time well spent.
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Personal Stress Inventory
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Being self-employed can be risky as well as rewarding. Being self-employed requires that you wear multiple hats – some of them your strong suite and some of them a bit of a stretch. Being self-employed gives you the benefit of being your own boss. However, there is the added responsibility of being your own boss. Self-employment is not for everyone. However, everyone can learn a lesson or two when they think like the self-employed.
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“Your speaker evaluations were off the wall! According to 3,000 attendees, your marks were excellent – probably the best speaker evaluations we have ever had!”
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| Susan Forrester, Central CA Women's Conf. |
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“Our off-site was the very best ever! Your presentation was a large part of the success. You made an effort to understand our group’s unique needs and you tailored a session that was just what I was looking for!"
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| Phil Marquis, Ameriprise Financial |
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"It has been a delight and extremely productive to partner with Pamela to improve communication and overall team spirit . Her insight and practical tools are invaluable. We highly recommend her speaking and coaching services!"
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| Teresa Shafer, Travis Credit Union |
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"Pamela was absolutely wonderful and well received by all! She started the conference on such a positive note - and a sure way to guarantee its success. As I anticipated, her educational session was standing room only. Speaking personally, the information I took away from both her presentations was worth its weight in gold! And more importantly, her advice and suggestions are realistic."
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| Linda Berkerian, NAACO |
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It was wonderful to hear attendees using the techniques you taught just moments after the session concluded!
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| Vickie Billingsly, Hendricks & Partners |
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Pamela exceeded my expectations. She has inspired me to be more organized! I can’t wait to go back to work and start applying the methods. I can see success in my future!
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| Chris, Weyerhaeuser |
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You did a terrific job. Many attendees were talking about your presentations long after you left. Thank you for making an impact.
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| Gary Yost, HR VP, TruWest Credit Union |
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Your program was exactly what we wanted. You provided our members and guests with wonderful communication tools that I am confident will assist them in their various careers. You also inspired us, made us laugh, and, in general, were a delight!
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| Teri Pasley, NAWIC |
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I attended Pamela’s closing presentation. I absolutely loved it. Pamela, you not only coached us; you told us what we can actually say and how to change behavior!
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| Attendee, CUNA Experience Learning Live |
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Attendees left each session with tools they can actually use. After each session there was terrific hallway “buzz” and I know employees who attended both sessions were thrilled to be there because powerful and unique ideas were presented in each.
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| S. Booher, Sr. Training Specialist, City of Irving |
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I just finished attending your presentation - WOW!!! It was just what one would hope for on Administrative Professionals Day. It wasn’t just time away from work – it was valuable time away from work!
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| B. Blackburn, Sr. Staff Assistant, OSU |
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Your opening keynote was exactly what we were looking for. Your humor, real-world stories and examples, and your genuine positive energy were a perfect fit for our event. As expected, the feedback from the 1080 attendees was overwhelmingly positive!
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| Vivian Komori, Antelope Valley Women's Conference |
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